Save on your electricity:

Common Questions

The Company

Term Details

Is switching power providers a good idea for me?

The Company

  • Is DPL Energy Resources the same as Dayton Power & Light?

    No. The Dayton Power & Light Company is an electric utility regulated by the Public Utilities Commission of Ohio.

    DPL Energy Resources (now a part of the IGS Energy family of brands) sells electricity to our Ohio customers at competitive, fixed rates rather than the regulated prices offered by utilities.

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  • How do I know if someone works for you?

    DP&L Energy Employee

    All DPL Energy Resources employees and contractors should be able to provide photo identification.

    Our representatives who come to your home or business also have apparel with the company logo.

     

     

     

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  • Why doesn’t my local utility just lower my rate?

    Regulated electric utilities charge rates that are set by the Public Utilities Commission of Ohio (PUCO). Pricing from competitive suppliers (such as DPL Energy Resources) is not set by the PUCO, so we can set our pricing according to market conditions. With lower wholesale electricity prices, now is a great time to switch and take advantage of the savings.

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Term Details

  • Is there a fee to sign up with DPL Energy Resources?

    We do not charge an account establishment fee. However, your current electric provider might. Check with your local utility and any other alternative generation and transmission provider you are using to see if they charge a switching or early termination fee.

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  • Can I see the Terms & Conditions before I enroll?

    Absolutely! Click to read the Terms & Conditions.

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Is switching power providers a good idea for me?

  • I am on a Budget Bill, what will happen?

    Your DPL Energy Resources charges for generation and transmission will be billed at their actual amount each month and, for most Ohio utilities, will not be subject to budget billing.

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  • Are all Ohio utility customers eligible?

    The only Ohio utility customers who are not eligible to switch are residential customers currently enrolled in the Percentage of Income Payment Plan (PIPP).  This program is administered by the Ohio Department of Development for low income customers and they are not eligible for Ohio Electric Choice.

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